Founding Customer Program · Q2 2026

A modern field service platform—
with a real team behind every account.

FlowNexus runs the platform, the AI, and the dispatch backbone for service companies, MSPs, and facilities operators. You stay focused on the work; we configure, support, and continuously improve your operation alongside you.

OP
VN
TC
CX
One platform. Operations, customers, vendors, and technicians—all on the same timeline.
Configured for your operation, not generic SaaS
$0 per-seat fees on vendors and technicians
A real implementation team, not just a help desk
Real native iOS & Android for your field crews

Pre-launch · See what's Live · Beta · In Development

app.flownexus.io · Dispatch board
LiveToday · Open jobs
HVAC #4821Tech en route · 2.1mi
Net repair #4818Awaiting check-in
POS install #4815SLA 1h 14m
Refrig #4810Counter-offer received
Why teams switch to FlowNexus

A platform designed around your operation—not the other way around.

We replace the spreadsheets, the patchwork of marketplace + FSM + messaging tools, and the per-seat tax on your partner network with one operating system—configured by people who run it with you.

One timeline. Every job. Every stakeholder.

Status changes, schedule updates, on-site activity, and messages all flow into a single chronological view per work order—visible to operations, customers, vendors, and technicians alike.

  • Live dispatch map with status filters
  • One readiness check before every assignment
  • SLA tracking with automatic penalties

In-house team + vendor network + open marketplace

Coordinate your in-house technicians, your private vendor partners, and the open marketplace from the same work order—no switching tools, no per-seat tax on partners.

  • Counter-offer schedule and price—both ways
  • Notify only qualified technicians, automatically
  • $0 per-seat fees on vendors and field technicians

AI that already does the work

Photos and signatures verified automatically. Manuals and parts pulled in for every device. An assistant that drafts the change you asked for, shows you exactly what will happen, and waits for your OK.

  • Auto-described, auto-verified deliverables
  • Automatic device knowledge for every asset
  • Plan-then-act assistant on web and mobile

And every account ships with a real implementation team. We configure FlowNexus around your workflow, train your dispatchers and field crews, and stay engaged as your operation evolves.

How we work with you

Platform on day one. A team for the long run.

You aren't buying a license and figuring it out alone. Every FlowNexus engagement comes with a real team that maps the platform to your operation, brings your dispatchers and crews online, and stays engaged as the work scales.

01

Discover & map

Working sessions with your dispatch leads and field managers. We map your work types, SLAs, customer projects, vendor network, and the workflows you can't live without.

  • Operations interview & current-state walkthrough
  • Workflow and SLA scoping
  • Stakeholder access plan (your team, customers, vendors, techs)
Typically 1–2 weeks
02

Configure & onboard

We configure FlowNexus around your operation—custom fields, SLA policies, business hours, project structure, vendor onboarding, AI rules, marketplace settings—then train your team and bring your customers and crews online.

  • Tenant set up & configured to your workflow
  • Branded customer and vendor invites
  • Hands-on training for dispatchers, vendors, and field crews
Typically 2–4 weeks
03

Run & improve

Your team runs jobs. We monitor health, ship platform improvements every release, and meet with you regularly to tune the configuration as your operation evolves.

  • Direct line to a real human, not a ticket queue
  • Quarterly business reviews with operations & product
  • New capabilities continuously released and turned on
For as long as you run with us

You don't implement FlowNexus alone.

Talk to our team about how a Founding Customer engagement would work for your operation.

Start the conversation
Built for both sides of field service

Service operations. Vendors. Technicians. All on one platform.

The same work order. The same timeline. The same notifications. No more reconstructing a job from email threads and screenshots.

For service companies & MSPs

Run your operation without the chaos

  • One unified timeline per work order — never reconstruct a job from email
  • Coordinate in-house teams, vendor partners, and independent technicians
  • Live dispatch map and a readiness check before every assignment
  • SLA tracking with breach detection and automatic penalties
  • AI verifies photos and signatures, and pulls manuals for every device
  • AI assistant that drafts changes and waits for your OK before acting
  • Multi-customer ready from day one — built for MSPs, brokers, and chains
  • $0 per-seat fees on vendors and field technicians
See all capabilities
For vendors & technicians

An app built for the field, not for the office

  • Real native iOS & Android — not a web wrapper
  • Counter-offer schedule and price — both ways, in the app
  • Site check-in and on-site exception logs with photo evidence
  • Marketplace requests delivered in-app and by email
  • Edit your professional profile yourself — skills, certs, availability
  • AI assistant that knows your role, location, and schedule
  • Keeps working when signal drops — sync when you're back
  • $0 cost to you — companies you work with cover the platform
Join the waitlist
Founding Customer Program · Q2 2026

Ready to run your field service operation without the chaos?

Join the Founding Customer Program. We'll set up FlowNexus around your operation, train your team, and run it with you.

  • Configured around your operation
  • Real implementation team, not a help desk
  • $0 per-seat fees on vendors and technicians